Refund Policy

Please note that all sales are final, and we do not accept returns, exchanges or offer refunds for any products purchased through our website. We encourage you to carefully review your order before completing the purchase.

Defective Items

In the event that you receive a defective or damaged item, please contact us within 3 days of receiving your order, and we will do our best to address the issue promptly. PLEASE NOTE: This policy requires an unboxing video to prove the condition that you received your item.

Need help?

We appreciate your support of our policies as we strive to provide you with the best shopping experience possible. If there are concerns not listed above, please feel free to contact us at info@yimicrafts.com .