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YIMI offers a limited number of slots for custom designs each month.  The options for custom makes will show as items for sale.  Once the available slots are completed for the month, it will appear as sold out until the 1st of the following month.

Your order is typically packaged up and shipped out within 2 – 5 days unless it is a custom design. In the case of custom orders, please refer to the timeframe provided in your confirmation email. 

All orders placed on our website will be shipped with a tracking number. Once your order has been processed and shipped, you will receive an email notification with the tracking information.

Please note: Once the package is scanned by the shipping carrier and the tracking information indicates that it has been accepted, we are not responsible for any delays, damages, or loss during transit.  We recommend monitoring your package’s tracking status and contacting the shipping carrier directly for any delivery inquiries or issues.

It is important to ensure that the shipping address provided during checkout is accurate and up-to-date. We are not responsible for any delays or delivery failures caused by incorrect or incomplete shipping addresses provided by the customer.

If you have any questions or concerns regarding your order’s shipment, please feel free to contact us, and we will be happy to assist you to the best of our ability.

Yes, we do.  Please note: Any duties, taxes, and/or fees imposed by your country will be your sole responsibility to pay. These charges are not included in the price or shipping cost of the item. Please check with your country’s customs office to determine what these additional costs may be prior to making a purchase. We are unable to mark packages as “gifts” or declare a lower value to avoid these fees. 

Yes, we do! It can be located by clicking here